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Exclusive interview with Liu Lihua of Baoqing Ou Shennuo Ceramics: Only by providing good service can we win the trust of customers

Release time:2024-11-26click:0

In the year of the epidemic, the overall delivery volume exceeded one million, with an average monthly sales of 100,000 yuan. The starting point of Baoqing Ou Shennuo Liu Lihua's success was simply because she made a right choice!

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Liu Lihua, General Manager of Baoqing Ou Shennuo

Mr. Liu became associated with Oceano in 2018. Before that, like many dealers who had just entered the industry, she had been working on ceramic tile brands in the low-end market. At first, due to the low-price advantage of low-end brands, Mr. Liu's store sales were considerable. However, as time went by, low-end ceramic brands became increasingly difficult to sell, eventually forcing Mr. Liu to choose to transform.

By chance, Mr. Liu met Oceano Ceramics. From the initial hesitation to join to the current recognition, Mr. Liu completed his perfect transformation from melee management to brand management one year after signing the contract with Oceano.

Mr. Liu said that compared with first-tier brands, Oceano's three major smart tools - Jukebao, interactive large screen, and 3D cloud design, are unmatched by other brands in terms of application in the market. And since its opening, the manufacturer has provided great support to the store. Teachers have personally guided the implementation of activities and channel promotions, which has strengthened the determination to operate Oceano.

When talking about the reasons for success, Mr. Liu believes that there are the following two points:

1. Expand channels and circles through masonry salon activities; Through special subsidies for group buying events and outdoor advertising, we continue to expand the brand's influence.

2. Collect potential customer information through Jukebao and track customers in a timely manner. After entering the store, customers can see the overall paving effect through an interactive large screen and truly experience various decoration styles. 3D Cloud Design provides free design drawings to assist customers in placing orders as soon as possible.

Externally, it uses smart tools to attract traffic and negotiate orders, and internally, it regularly organizes team training and learning. The two-pronged approach allows Baoqing Ou Shennuo to gain a stable foothold in the local area.

In the future, Baoqing Oceano will continue to adhere to the branded operation model, use the three major marketing tools of Oceano smart stores, adhere to the customer-centered approach, and become the trusted choice of millions of owners. They are confident that they will build Oceano Ceramics into the No. 1 brand of high-end services in the Baoqing building materials market!

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Baoqing Ou Shennuo Team

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